SERVICES
Distributed staffing
What is distributed staffing?
Our dedicated teams supplement your existing staff to fulfill and expand your business operations by accelerating automation to boost productivity. This hybrid staffing model offers a proven method for businesses looking to scale quickly and efficiently.
In-house staffing can be inefficient, taking up unnecessary resources and limiting productivity. Our staffing services fulfill all of your repetitive, precision-intensive and data-driven tasks, so your staff can solely focus on customer engagement.
Outsourcing your business’s workloads to Sona Data Systems will enable your company to focus less on staffing concerns and more on what you do best: maximizing productivity.
Expect nothing less than quality, consistency and throughput on every single task and project.
The catalyst for launching our staffing services is twofold:
- To fill a workforce gap. Currently, in the U.S., companies are struggling to hire a workforce able and willing to complete repetitive and monotonous tasks, such as data entry, with integrity and precision — also called a back office. If quality employees are hired, they move on as soon as they are trained to less mundane jobs.
2. Offer reliable, quality staffing services. Available entry level workforce lacks data entry, data quality and data accuracy experience and skillsets and is not able to monotonously use the mundane processes to deliver quality data sets.
There are no limitations to what our services can deliver
At the third of the cost, we manage the following tasks efficiently and accurately, so your staff doesn’t have to:
- Government form preparation
- Medical and dental billing
- Application completion for grants
- Real estate filings
- Audit report completion for home inspections
These processes involve a well-defined workflow, attention to detail and accuracy to maintain efficiency across your operations. There is no room for error.
Phased Approach
Diagnose
Our distributed staffing experts collaborate with your leadership and staff to identify backlogs and opportunities for growth by:
- Configuring workflow from SOP and checklist
- Managing exceptions
- Configuring platforms: Salesforce, NetSuite, etc.
People
80%
Process
20%
Develop
We identify your company’s labor-intensive tasks and rework them into efficient workflows.
Workflow platform:
- Improve workflow
- Automate exception handling
- Data reporting
Provider Integrations:
- AppFolio
- Industry specific cloud services
People
40%
Process
30%
System
30%
Deploy
We integrate and automate your workflows, creating an efficient and productive distributed staffing system.
Process management:
- Alerting and fault response
- BPO and exception handling
MDM Platform:
- Bridge NOC
- PMP platform
- Integrated data and analytics
People
20%
process
30%
System
50%
What makes us different from other staffing agencies?
- We provided dedicated resources that work exclusively for you.
- We pride ourselves on 2,000+ completed tasks per month — this is 2x the tasks completed at an average U.S. company and 3x the tasks completed by other offshoring staffing services per month.
- We have a higher throughput at a lower price than the U.S. equivalent.
- Because we also offer development services, we implement custom software solutions for continuous improvement.
- We are conscious of sensitive data and implement measures to maintain data integrity.
- We provide you with all of our institutional data, offering transparency throughout project completion.
How it works
- Determine business and staffing needs.
- Outline cost based on needs and requirements.
- A startup fee initiates hiring, training and onboarding a dedicated staff.
- Develop a standardized approach with dedicated staff to complete each task efficiently.
- Weekly calls to assess processes, areas of improvement.
- Become fully operational after 1-2 months.
